DIGITAL CHANNEL & PLATFORMS:

The rapid migration and industry focus on digital mediums has resulted in heightened consumer awareness & visibility of global brands and products, previously limited by geography. To maintain/grow marketshare, brands must develop and execute an integrated channel strategy that prioritizes and understsands the unlimited reach of digital platforms.

Pioneers & early adopters, who embraced a digital-first mindset and saw the financial potential, have been better equipped to navigate, and often thrive, in the increasingly competitive retail environment.

Digital strategies are complex and iterative. It’s critical for brands to develop and evolve their own authentic approach, aligning and supporting the 360 brand vision.

DIGITAL EXPERTISE:

DIGITAL-FOCUSED PROJECTS:

  • shifted brand to digital-first mindset; led website redesign & channel strategy

  • drove +9ppts e-comm contribution, delivered significant sales growth & margin improvement

  • elevated & aligned brand aesthetic

  • creative direction for brand campaigns

  • launched 4 new categories, expanded online product assortment

  • developed an integrated product and marketing calendar to ensure cross-functional and channel alignment

  • assessed historical and current product assortment and performance, advised r/o

  • developed weekly KPI templates, hindsight reports, and other milestone templates & advise recommendations and/or create templates

  • evaluate and advise on historical & current price and promotional strategies; advise opportunties

  • review current marketing / promotional planning calendars / templates – share best practices; provide templates, RACI, etc.

  • comprehensive women’s review – recommend go forward strategy to drive growth

  • doubled revenue to $1.4B (2018-19), becoming the fastest growing retailer

  • #1 googled fashion brand in (2018-19)

  • launched Men’s (Y1: $100M), NovaSport; expanded Curve & accessories; developed NovaBeauty

  • introduced a comprehensive & strategic brand marketing calendar to ensure integration across product & marketing strategies

  • recommended improvements in customer segmentation, brand story, product assortment, go to market strategies, marketing, and distribution

  • define target consumer (legacy + acquisition) and identified market opportunity for both KEEP and Stella & Dot

  • advised on optimization of Accessories assortment strategy, flow and price architecture to drive revenue and productivity

  • launch APPAREL and advised on the simplification of current product strategy to deliver quality while managing costs

  • strengthened the relationship between Merchandising / Marketing / Field Dev departments

  • ensured that product message cuts through appropriately and the tone/creative assets align with the Brand DNA and product proposition

  • brand Co-creator; developed original Brand Book

  • define competitive landscape, brand positioning, consumer target, and distribution strategy

  • oversaw all creative direction, i.e. product design, lifestyle imagery, graphic designer, & copywriter for website and social platforms

  • develop product line architecture and pricing/promotional strategy

  • provided creative direction for website layout/wireframe & user experience, informed by industry & consumer insight

  • increased e-commerce contribution to 25% of DTC, doubling the channel sales & delivering stronger margins

  • significantly increased wholesale.com e-comm % to retailer total volume

  • executed a consistent brand vision, product aesthetic, and price positioning across all channels

  • Launched Lucky Plus ($45M) and added several licensing categories, including LuckyHome

  • created the necessary processes and tools to drive focus and empower the team to leverage data from over the counter metrics that will inform strategic and thoughtful decisions as the business evolves over time. 

  • advised financial projections for Y1, Y2

  • developed product strategy that aligned with the brand’s commitment to deliver the results necessary to hit the company’s financial goals,

  • partner with the team to ensure that the consumer experience is best in class for the user

  • ensured a consistent brand narrative between product and messaging

  • worked closely with the merchandising and marketing teams to ensure that the brand delivers an integrated marketing tool to inform strategic decisions and proactively respond to critical business needs.

  • partnered with the team to create and/or develop any broader tools and/or processes that will enable the business to be successful and scale/expand into new categories

MGF & Partners

  • 360 brand/client site design: concept to launch

  • oversaw all creative direction, i.e. product design, lifestyle imagery, graphic designer, & copywriter for website and social platforms

  • provided creative direction for website layout/wireframe & user experience, informed by industry & consumer insight

  • quick turnaround time

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